2010 Training Courses:
Course Title: Customer Retention Strategies
Date: Autumn 2010
Detail:
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Based on worked examples and a case study group exercise the course will cover: |
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- Evaluation of the cost of retaining a client vs the cost of acquiring a new client |
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- Understand how to gauge and measure the health and effectiveness of your customer relationships |
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- How to elicit feedback from your customers |
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- When to anticipate, when to react |
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- Communications Strategies |
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- How these can maximise Value Added to your customers |
Course Title: Essential Financial Management for Logistics Managers
Date: Autumn 2010
Detail:
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An overview of the basics in financial management, aimed at non-financial managers with budget and P&L responsibility: |
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- Financial Accounts |
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- Key Ratios |
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- Reporting |
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- Financial Planning |
Course Title: Logistics Technology Overview
Date: Autumn 2010
Detail:
| An update on the various technologies available, and what the future holds. Some examples of how integrating these technologies can provide lasting competitive advantage: |
| - Telematics |
| - Route Planning & Scheduling |
| - Warehouse Management Systems |
| - Picking Technologies |
| - Forecasting |
Course Title: Lean Supply Chain Thinking Workshop
Date: Autumn 2010
Detail:
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A workshop style event that applies Lean Thinking to your Supply Chain: |
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- The principles of Lean |
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- How Lean applies throughout the Supply Chain |
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- How Lean supports Sustainability |
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- Worked examples |
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- Group exercise |
Course Title: Sustainabilty in Logistics Operations
Date: Autumn 2010
Detail:
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An introduction to the key areas of Logistics Management that will help to identify priority areas in your operations: |
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- Overview of PASA 2050 |
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- Understand what makes a difference and what doesn't |
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- The key ratios |
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- Planning Future Needs |
Course Title: Prepare & Present A Winning Bid
Date: Autumn 2010
Detail:
| The essentials required to prepare and present a winning bid, based around a practical group exercise: |
| - Content preparation |
| - Creative writing |
| - Listening Skills |
| - Presentation Formats |
| - Presentation Skills |
Course Title: Business Proposition Development
Date: Autumn 2010
Detail:
| The fundamentals of data collection and inerviewing techniques for the purposes of developing a Business Proposition: |
| - Active Listening Skills |
| - Structured Thinking |
| - Data Validation |
| - Evidence based planning |
| - Group exercise underpins the overall |
Course Title: An Introduction to Supply Chain Strategy
Date: Autumn 2010
Detail:
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An overview of the elements that comprise a Supply Chain Strategy including key risk areas. The course covers the four key drivers of change: |
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- The role of planning |
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- Data Analysis & Manipulation Techniques |
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- Data Validation |
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- Decision making techniques |
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- Supporting Technologies |
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- The role of People; Process; Systems & Technology; Infrastructure on a Supply Chain Strategy |
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- The role of outsourcing |
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- How it all comes together to form a Strategy |
Please note, further details on course fees and confirmed dates will follow shortly.
About the Courses:
Click On Logistics is pleased to offer a suite of Training Courses which are designed to add direct value to your business, whether it is a Operating Company or a Logistics Services Provider. Generally the courses are run in the Banbury, Oxfordshire area all within a short distance J11 M40 and / or Banbury Railway station which is just over an hour from London Marylebone on the excellent Chiltern Railways line. We use a number of different professional training facilities which can accommodate varying numbers of delegates and some courses lend themselves better to specific venues, eg where a number of computers need to be available, or where there are several large break out rooms. Venues will be selected to suit the course needs and all offer a top class training environment.
Our courses are designed to meet the needs of anyone who is engaged in Logistics activity either directly or indirectly. Most courses appeal to Logistics Professionals;
Courses can be run in other locations eg central London, where similar standard facilities can be arranged. London based courses tend to be organised for specific clients. We offer all of our courses to individual clients however a minimum number of delegates must be achieved which will be advised by course. We prefer not to run courses within your own premises, as distractions can be frequent and disruptive to the learning experience.
Cancellation policies will apply to all courses. We try to keep this simple, so for any cancellation up to two weeks before the course start date, a 50% of the course fee will be payable. For cancellations within one week of course start date the full fee will be payable.
Fees quoted include all refreshments during the day, including lunch and copies of the course materials, which are subject to copyright of Click On Logistics Ltd. Where overnight accommodation is required, we can offer a course fee quotation to include this at a suitable local venue, or you are free to make your own arrangements at a reduced course fee. Please specify at the time of booking if you wish to have overnight accommodation included or not.
Any questions or clarification on the terms of our courses, or on the content, please contact us at: info@clickonlogistics.com
If you have a specific training requirement, or if you wish to make suggestions for courses not shown, we would be pleased to hear from you.